U.S. Rep. Bennie G. Thompson, D-Mississippi, is “concerned” about ongoing mail delays at the Jackson Processing Facility.

In a statement released Wednesday, Thompson said he has been made aware of the “persistent mail delays at the Jackson Processing Facility, which have caused significant inconvenience to residents and business in the region.”

The issue has been ongoing since January and caused delays in delivery and processing throughout the region.

Thompson said he reached out to Terry Scott, government relations representative for the U.S. Postal Service, and received the following response: “Senior Postal Service Leadership, including the Regional Processing Vice President and the new Senior Division Processing Director for Mississippi, Alabama, Louisiana, and Oklahoma, have been onsite in Jackson this week working with local management to resolve these delays and bring plant operations up to date. The U.S. Postal Service has also committed to increased overtime and a heightened focus on mail and packages destined for ZIP codes served by the Jackson facility.”

However, Thompson said he will continue to press for resolution and to bring the Jackson processing facility up to “acceptable standards.”

“While I acknowledge these efforts, I remain concerned about the continued disruption in mail service. Timely mail delivery is critical for families, businesses, and those who rely on essential correspondence, including Social Security checks, prescription medications, and time-sensitive documents. My office will continue to monitor this situation closely to ensure postal officials take the necessary steps to bring the Jackson Mail Processing Facility up to acceptable standards,” Thompson said. “I urge residents experiencing mail delays to report their concerns to my office or directly to the U.S. Postal Service. I will remain in contact with postal officials to ensure transparency and accountability as they work to improve operations at the Jackson facility.”

Thompson’s Natchez office can be reached at (601) 492-9003; the Jackson office at (601) 946-9003; and the Washington D.C. office at (202) 225-5876. Thompson does not have an office in Vicksburg.